111bip Privacy Policy — Our Commitment to Protecting Your Data

Welcome to 111bip's Privacy Policy. This document explains what information we collect when you use our website or mobile app, why we collect it, and how it is stored and protected.

111bip is one of Bangladesh's most trusted online gaming platforms. Our goal is to deliver the best gaming experience while keeping your personal data fully secure. When you register, make a deposit, or use any of our services, we collect certain necessary information — solely to provide you with a better experience and to maintain the security of our platform.

111bip's Privacy Policy is built to meet international data protection standards. We believe transparency is the best policy — nothing on this page is hidden. Everything is written in plain language so you know exactly what we do with your data.

111bip collects different types of information at different points. We organize all collected data into two main categories:

a) Information you provide directly:

• Full name, email address, mobile number, and date of birth (collected at registration).
• Copy of national ID or passport (for KYC verification).
• Payment method details — Mobile Banking, Nagad, or Rocket number (for deposits and withdrawals).
• Messages and attachments submitted when contacting support.
• Information provided when participating in promotions or surveys.

b) Automatically collected information:

• IP address, browser type and version.
• Device information — operating system, screen resolution.
• Page visits, session duration, and click patterns.
• Cookies and local storage data.
• Gaming history and transaction logs.

111bip uses your information only for specific, legitimate purposes. We never use your data without your permission. The main reasons we use your information are outlined below:

• Account Management: To secure registration, login, and account safety.
• Transaction Processing: To process deposits and withdrawals and maintain the related records.
• Customer Support: To resolve your complaints and inquiries promptly.
• Fraud Prevention: To detect and prevent suspicious activity.
• Marketing Communications: To send you promotions and offers with your consent.
• Product Development: To analyze and improve your gaming experience.
• Legal Obligations: To meet regulatory requirements and maintain legal records.

111bip maintains strict controls over data sharing. We only share information in the specific circumstances outlined below:

• Payment Processors: Only the information necessary to complete transactions is shared with payment partners such as Mobile Banking, Nagad, and Rocket.
• Technology Service Providers: Our server, hosting, and security service providers are given only limited access to your data, strictly for operational purposes.
• Legal Authorities: We are legally required to share information with regulatory authorities when mandated by court order, government directive, or money laundering investigations.
• Business Transfer: If any part of 111bip is sold or merged, the new entity will be required to uphold the same Privacy Policy.

111bip's website and app use cookies and similar technologies to make your browsing experience smoother and more personalized. The cookies we use include:

• Essential Cookies: Maintaining login sessions, saving language preferences — the site cannot function without these.
• Performance Cookies: Understanding which pages are most visited and identifying errors.
• Functionality Cookies: Remembering your preferred games, themes, and language.
• Security Cookies: Used to prevent CSRF attacks and protect your session.

You can disable cookies through your browser settings. However, turning off certain essential cookies may limit the functionality of the site. To manage cookies on the mobile app, use the settings section within the app.

111bip protects your data using industry-leading technology and practices. Our security framework is as follows:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
• Firewall & DDoS Protection: Protecting servers from cyberattacks.
• Regular Security Audits: Penetration testing conducted by third-party security experts.
• Data Segmentation: Different categories of data are stored on separate, secured servers.
• Staff Training: All staff receive regular training on privacy and data protection.
• Backup & Recovery: Minimizing the risk of data loss through regular backups.

However, no online platform can guarantee 100% security. Please take steps to protect yourself — use a strong password, never share it with anyone, and report any suspicious activity to us immediately.

As a 111bip user, you have the following rights over your personal information:

• Right to Access: You can find out what information we hold about you and receive a copy of it.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: The ability to request that the use of your data be restricted in certain circumstances.
• Right to Portability: You can request a copy of your data in a machine-readable format.
• Right to Object: You may object to marketing communications or certain types of data processing.

To exercise any of these rights, please contact our support team. We typically respond to requests within 30 days. Please note that due to legal obligations, some data may not be erasable within a certain retention period.

111bip strictly prohibits accounts for anyone under 18. We do not knowingly collect personal information from minors.

If we discover that a minor has registered an account on our platform, that account will be immediately closed and all associated data will be permanently deleted.

If you believe a minor is using our services, please notify our support team immediately.

111bip may update this Privacy Policy from time to time. When changes are made, we will:

• We will update the date on this page.
• For significant changes, we will send a notification to your registered email address.
• We will notify you via push notification on the app.
• You will have the opportunity to review the new policy after logging in.

Continued use of our services after any changes to this policy will be considered your acceptance of the updated terms. We recommend visiting this page regularly to stay informed.

If you have any questions, concerns, or complaints about 111bip's Privacy Policy, please get in touch with us. Our dedicated privacy team is always ready to help.

All complaints are taken seriously. We will review your complaint and respond in writing within 30 days. If you are not satisfied with the outcome, you are free to escalate the matter to the relevant regulatory authority.